Standard delivery is £6.99 for Postage and Packaging to any UK Mainland Address (excl Highlands & Islands) using either the Post Office or a Courier service (the choice of which, will remain ours).
This is our standard rate, but it is not always applied and may vary if larger/heavier items are included within the sale. If the cost of standard delivery is different to this, it will be applied within the cart.
All items are given a weight for the purpose calculating delivery and may not be the actual weight! The reason for this is a lighter item could be Large / Bulky and take up additional room on the couriers vehicle and will incur a extra cost.
Very Small items that are light and do not form part of a larger order can be sent via the post office. These type of order will attract a reduction in cost. The cost for this will be £3.99.
All goods dispatched from Grow Mate Shop will be sent recorded and need to be signed for, please inspect packaging for signs of damage on delivery.
Please unpack and check your goods for signs of damage.
You Have three options for payment once you checkout.
- You can select to pay by card. Card holders details only, delivered to card holders address only. This method of payment will not give you the option of an alternate delivery address.
- You can pay cash in to our account direct at the bank, select to pay by bank transfer for bank details. Delivered to any address. You will need to complete the checkout process to confirm your order, Please use your order number as a reference when paying money in to our account.
- You can pay by bank transfer online in to our account, select to pay by bank transfer. Delivered to any address. You will need to complete the checkout process to confirm your order, Please use your order number as a reference when paying money in to our account.
- Please note we only deliver to UK addresses.
If an item has been damaged in transit, If goods arrive in a damaged condition you must inform us within 7 days. Our Customer Services Department will arrange collection of these goods and we will replace the goods at no charge or refund any money paid for the goods.
If you do not do this we shall not be liable for goods found to be damaged.